This issue is typically caused by the inability of READ/WRITE access
to your temp folder for the ORT directory
"C:\Users\{username}\AppData\Local\Temp\ort\cache"
When this directory gets filled up with OnDemand documents it will try
to overwrite one o...
Our viewer is a client side activeX set of two controls that must be
allowed to run on the client browser. Below is some helpful info about
getting OnDemand to work smoothly in a highly secured IT managed
network.
Please make sure that the ip and/or...
IE10 is automatically loaded into Windows updates now so many
machines are upgrading to the latest version of Internet Explorer.
OnDemand is not yet supported in Internet Explorer 10. A way for it to
function is to run in compatibility mode.
1. Clic...
OnDemand DT Search manual for DT Search enabled projects.
Technical Administrators should read through this manual for direction
on tech specifics related to the OnDemand® application.
OnDemand® Reviewers Guide for the review section for version 11.
Information related to accessing and using OnDemand
A guide for using the Self-Loader and all its features
No, printing from OnDemand using your PDF printer will only print
multiple documents. However, after you print the documents to multiple
PDF files you can then use ADOBE to combine the documents.
No not currently, Groupwise would have to be converted to PST and
then processed.
In the Venio Web interface click on "Search" and then select "Search
by Tag". Select all of your tags and use the "OR" operator, then click
search to view your results. Note down your direct results then click
"Advanced Search" to return to the previou...
Venio gives you the ability to choose SHA1 or MD5 but the hash value
is based on an algorithm that is computed from the meta-data items in
document/msg headers and are assigned to parent and child items.
HASH values are calculated in Venio for email...
Sending files to us is very easy, if you plan to send files
electronicially using FTP these are the recommended steps.
* Make sure you are using an FTP program that allows you to
start/stop your FTP connection. This will allow you to monitor your
tr...
There are two resolutions to this issue...
1. The user can simply try adjusting their zoom setting in IE9 and
set it to 100%
- From the tool bar you would click on "View" and then "Zoom" and make
sure it's set to 100%.
2. Users that are experiencin...
Data receiving instructions for putting together load files for
OnDemand whether it's for Self Loader or sending through FTP to
Cloudnine Discovery.
Please read through and follow the examples if you are putting
together load files for uploading through Self Loader or sending us
load ready data.
ADOBEINDESIGN
ADOBEPHOTOSHOP
AMIDRAW
AMISNAPSHOT
AUTOCADDWG
AUTOCADDWG10
AUTOCADDWG12
AUTOCADDWG13
AUTOCADDWG14
AUTOCADDWG2000
AUTOCADDWG2004
AUTOCADDWG2007
AUTOCADDWG2008
AUTOCADDWG2DOT5
AUTOCADDWG2DOT6
AUTOCADDWG9
AUTODESK_DWF
AUTOSHADE
BINARYMACPICT
BI...
Venio email analytics guide for the desktop admin interface, which
will also help with using the web analytics.
Export guide for the admin interface only, exporting is not available
through the web interface.
Covers the overview of the dashboard available in the admin and web
interfaces of VenioFPR.
The files that you can ingest into VenioFPR
Instructions on how to setup MODI tools with Microsoft Office in order
for OCR to function in VenioFPR
Venio guide for setting up new projects in the admin interface.
Venio admin interface search reference guide.
VenioFPR Server - Minimum Hardware Requirements
Venio web interface dashboard guide.
Venio web interface email analytics guide.
Venio web interface reporting guide.
Venio web interface guide for the sampling function.
Venio web interface search guide.
Venio only supports Windows Internet Explorer browsers 7 or above, 32
bit. This is because Stellent, the native viewer uses plugins that are
not supported in other browsers.
Date restriction can be set based on following criteria (available
during project setup)
1. For Edocs
a. Group date
b. Modified Date
c. Created Date
2. For Emails
a. Group date
b. Send date
c. Received date
When 'Group Date' is selec...
The formats that are available after loading lotus NSF files are PST,
OST, MSG, EML and NSF.
In OnDemand you may create a text field or notes field with a choice
of 1 - 4000 characters.
LAW EDRM contains fields that match LAW naming types and format. The
EDRM format conforms to the EDRM specs but is not customized for any
application specs.
OnDemand and FirstPass powered by Venio use a set of controls called
activeX from microsoft to connect to the client browser to display the
viewer. These controls are handled differently in other browsers,
which causes issues for our viewer. In the future...
